Challenges Associated with E-learning on MOODLE Platform During COVID 19 Pandemic From Chlef EFL Students’ Perspective

Abstract

COVID 19 pandemic has affected all aspects of life. Since its appearance, social distancing has
become the first safety measure. And to prevent the spread of the coronavirus, educational
institutions all over the world have been shut down, which entails moving education to the virtual
world. The digital world became the only option to carry on the teaching/learning process.
Subsequently, the Algerian universities, adopting the E-learning, used the Moodle platform to
continue the teaching/learning activities. Because Algerian university students are not familiar
with distance learning, this descriptive qualitative study aims to explore what challenges EFL
students at Hassiba Benbouali University of Chlef have encountered while relying on the Elearning process. Hence, some solutions are sought to overcome these obstacles through an
online questionnaire via Google Form. The obtained results revealed that students were not ready
for this shift, and they favour a mixture of E-learning and traditional learning. This attitude is
due to some challenges, like technical issues with the platform and Internet problems.
Subsequently, to overcome those hurdles and better the process of E-learning, it is necessary to
provide teachers and learners with training on ICTs and use some alternatives like Zoom
and Google Meet in delivering the courses.