« The impact of the service quality on customer loyalty in the algerian banking sector – Acase study at AL-SALAM BANK ALGERIA- ». Journal of North African Economies 19, no. 31 (juillet 3, 2025): 159–178. Consulté le octobre 23, 2026. https://journals.univ-chlef.dz/index.php/renaf/article/view/476.