« Orientation towards knowledge management applications in service organizations: From the point of view of telecom operators’ Comparative study managers in Algeria », renaf, vol. 18, nᵒ 28, p. 31–42, juill. 2025, Consulté le: oct. 23, 2026. Disponible sur: https://journals.univ-chlef.dz/index.php/renaf/article/view/402