« Internal Marketing and its Impact on Organizational Loyalty Case study of the Electricity and Gas Distribution Company - Mascara Branch- », renaf, vol. 19, nᵒ 33, p. 245–262, juill. 2025, Consulté le: oct. 24, 2026. Disponible sur: https://journals.univ-chlef.dz/index.php/renaf/article/view/315