« The impact of the service quality on customer loyalty in the algerian banking sector – Acase study at AL-SALAM BANK ALGERIA- » (2025) Journal of North African Economies, 19(31), p. 159–178. Disponible sur: https://journals.univ-chlef.dz/index.php/renaf/article/view/476 (Consulté le: 23 octobre 2026).